Checkatrade 9.88/10 · Google Guaranteed · Expert Roofer verified 24-hour emergency line · 01473 200566
9.88/10 16 reviews

24-hour emergency roof repairs in Ipswich and Suffolk

24-hour storm response. Made safe and made watertight first, quoted properly afterwards.

Free emergency roof repairs quote

One tap, then a name and number. Tom calls you back within 1 working hour, Mon to Sat.

Tom calls you back himself. Not a call centre, not a sales rep. Usually within 1 working hour, Mon to Sat.

Step 1 of 2 — what is happening?

One tap. No form to fill in yet.

  • Free survey with photographs, fixed written quote, no day rates
  • Written workmanship guarantee plus the manufacturer warranty
  • Google Guaranteed · Checkatrade 9.88 · Expert Roofer verified

Accreditations checked 9 August 2026. Every claim on this page links to where you can verify it.

Emergency roof repairs across Ipswich, Suffolk and the Essex border, 24 hours a day. Made safe and made watertight first, documented for the insurer, then quoted properly in daylight.

In an emergency the job is not to fix the roof. It is to stop the water, make the structure safe, and document the damage properly while the evidence is still there. The permanent repair comes after, in daylight, priced calmly.

The work

What emergency roof repairs covers

  • Active leaks and water ingressFirst priority is finding the entry point and stopping it, then getting the water that is already in the structure a path out before it spreads across ceilings.
  • Storm-lifted tiles, ridges and vergesTemporary sheeting and mechanical securing on the night, full re-fix once the weather passes. We do not leave a tarpaulin held down with blocks.
  • Tree and impact damageMade safe first, including anything at risk of falling into a garden or the street. Photographed in place before anything is moved, because loss adjusters ask.
  • Torn flat roof membranesSplit felt and lifted EPDM sheeted and sealed to hold until a proper replacement can be programmed.
  • Chimney and stack instabilityLoose pots, cracked flaunching and leaning stacks after high wind. Made safe or taken down to a safe course the same visit if there is any risk of collapse.
  • Insurance documentationTimestamped photographs, a written cause-and-effect report and an itemised estimate in the format insurers actually accept.

How we quote and how we work

Call the number and a roofer answers, not a call centre and not an answering service. We triage on the phone first, because some of what gets reported as an emergency at 11pm is safely a morning job and we will tell you so rather than charge you for a night visit you did not need. If it is genuinely urgent we give you a realistic arrival time, not an optimistic one.

Where this work usually goes wrong

Emergency work is where corners get cut hardest, because nobody inspects it afterwards. We photograph the temporary works as well as the damage, so you can see exactly what was done at 2am, and the temporary fix is specified to survive the rest of the storm rather than just the next hour.

What moves the price. Emergency attendance is charged as a call-out plus the making-safe works, quoted before we start wherever the situation allows. The permanent repair is quoted separately in daylight, and there is no obligation to use us for it.

Cracked mortar and a ridge tile lifted out of line after high wind
Cracked mortar and a ridge tile lifted out of line after high wind.
Stormproof roofer stripping a failed covering back on an Ipswich property
Stormproof roofer stripping a failed covering back on an Ipswich property.
24/7Emergency call-outA roofer answers, not a call centre
9.88Checkatrade ratingFrom 16 verified reviews
2020Trading sinceOver 20 years on the roofs
£1,000Checkatrade guaranteeOn work booked through the platform

Our own photographs

Recent Stormproof jobs

Emergency work happens at night and in bad weather, so it almost never gets photographed. The jobs below are our completed daytime work.

Ipswich chimney stack stripped back before rebuilding, with the pots supported
Chimneys & leadworkIpswich Chimney stack taken down and rebuiltIpswich chimney stack stripped back before rebuilding, with the pots supported
Stormproof roofer stripping the old covering from a terraced roof in Ipswich
New roofsIpswich Complete re-roof, Lancaster RoadStormproof roofer stripping the old covering from a terraced roof in Ipswich
Exposed roof structure on an Ipswich re-roof with the neighbouring slope already felted
New roofsIpswich Complete re-roof, Lancaster RoadExposed roof structure on an Ipswich re-roof with the neighbouring slope already felted
Failed rafters replaced and insulation fitted on a Suffolk cottage re-roof
New roofsSuffolk Period cottage re-roof, rafters and insulation replacedFailed rafters replaced and insulation fitted on a Suffolk cottage re-roof
Chimney stack taken down to a safe course with a new lead tray being set, Ipswich
Chimneys & leadworkIpswich Chimney stack taken down and rebuiltChimney stack taken down to a safe course with a new lead tray being set, Ipswich
Old tiles and battens being removed above the eaves on an Ipswich terrace re-roof
New roofsIpswich Complete re-roof, Lancaster RoadOld tiles and battens being removed above the eaves on an Ipswich terrace re-roof

See every job with the story behind it →

Verified reviews

Rated 9.88 out of 10 on Checkatrade

Every review below is reproduced word for word from the Checkatrade profile. Nothing is written by us.

Flat roof, spray foam removal & chimney Ipswich IP4 · 16 June
“Tommy and his team were excellent workers, they replaced my flat roof on my extension, removed spray foam from my loft, and replaced my roof with a new one, also releaded a chimney and removed a chimney. Very friendly team, cleaned up after themselves every day.”
10/10 · Verified Checkatrade Read at source →
Dry ridge system & tiled porch roof Hunstanton PE36 · 1 April
“Within 3 days I had a new dry ridge system installed and a new tiled porch roof. I am very pleased with the work. The team were very professional, very friendly and explained how they planned to complete the work.”
10/10 · Verified Checkatrade Read at source →
Chimney cowlings installation Hunstanton PE36 · 16 March
“Responded quickly to my request, arrived to fix the problem early morning the day after my request. Dealt with it quickly and efficiently.”
10/10 · Verified Checkatrade Read at source →

Work booked through Checkatrade is backed by their £1,000 guarantee, T&Cs apply. See all 16 reviews.

No small print games

What you actually get in writing

Most roofers say "guaranteed" and leave it there. Here is exactly what ours covers, and exactly what it does not, before you commit to anything.

  • Issued with your invoice, not promised on the phone
  • Before and after photographs of your roof included
  • Manufacturer warranty on the materials, on top of ours

Written workmanship guarantee

Stormproof Roofing (Cambs) Ltd. · trading since 2020

What is covered
Our workmanship on everything we install, for the term stated on your invoice.
On top of that
The manufacturer's own warranty on the tiles, membrane, dry-fix components and membranes used.
Booked through Checkatrade
Also covered by Checkatrade's £1,000 guarantee, T&Cs apply.
What voids it
Storm damage beyond the design load, third-party work on the same roof afterwards, and failure to clear gutters.
In writing
Issued with the invoice, alongside the before and after photographs of your roof.

Straight answers

Emergency Roof Repairs: common questions

Do you really answer 24 hours a day?

Yes, seven days a week, and a roofer answers rather than a call handler. What we will not do is promise a two-hour arrival at 3am in the middle of a named storm when that is not deliverable.

What counts as a roofing emergency?

Water actively entering the property, anything structurally unsafe or at risk of falling, and storm damage that will get significantly worse before morning. Everything else is safely a next-day job, and we will say so.

Will my insurance cover storm damage?

Usually, where the damage is sudden and storm-related rather than gradual wear. We provide the timestamped photographs and the written report that claims are assessed on, and we deal with the adjuster directly if that helps.

Do I have to use you for the permanent repair?

No. Making safe and the permanent repair are separate jobs and separately quoted. Plenty of people use the emergency service and get the full works quoted elsewhere.

Free, no obligation

Get a straight answer on your roof

Tell us what is going on. Tom calls you back within 1 working hour, Mon to Sat with honest advice and a fixed written quote. If it is a five-minute fix he will tell you that too.

  • Free survey with photographs of what we find
  • Fixed written price, never a day rate
  • No sales visit, no finance pitch, no pressure

Prefer to talk? 01473 200566 · 24-hour emergency line, seven days a week.

Get your free roofing quote

Two taps and a phone number. That is the whole form.

Tom calls you back himself. Not a call centre, not a sales rep. Usually within 1 working hour, Mon to Sat.

Step 1 of 2 — what is happening?

One tap. No form to fill in yet.

01473 200566Tom answers, 24hr line Free quote