Emergency roof repairs in Bury St Edmunds are covered by the same 24-hour line as the rest of our area, about forty minutes from the Ipswich base along the A14.
One tap, then a name and number. Tom calls you back within 1 working hour, Mon to Sat.
Tom calls you back himself. Not a call centre, not a sales rep. Usually within 1 working hour, Mon to Sat.
9.88/10
From 16 verified reviewsCheck it at source →
Google Guaranteed Screened by Google. Licence and insurance checked.
4.9/5
Verified member, independently listedCheck it at source →
Accreditations checked 9 August 2026. Every claim on this page links to where you can verify it.
Emergency roof repairs in Bury St Edmunds are covered by the same 24-hour line as the rest of our area, about forty minutes from the Ipswich base along the A14. What drives the call-outs here is the open ground to the north and west. West Suffolk arable runs out to the Breckland edge with little to slow the wind, so a gale reaches the outer estates and villages with a long fetch behind it. The medieval grid in the centre is sheltered by its own density; Great Barton, Fornham All Saints and the north side of the Howard estate are not. In the town centre the emergency is more often water than wind: a parapet gutter overflowing into the building in a downpour.
IP28-IP33 · Suffolk
In an emergency the job is not to fix the roof. It is to stop the water, make the structure safe, and document the damage properly while the evidence is still there. The permanent repair comes after, in daylight, priced calmly.
On the Howard and Mildenhall Road estates the usual call is a mortar-bedded ridge that has let go. The bed was already cracked, and once the wind lifts one end the run follows it down, often onto a drive or a car. Old concrete tiles break rather than slide, so the debris is sharp and scattered. Making safe means taking the ridge back to a sound course, removing anything loose and sheeting the gap. Moreton Hall and Marham Park lose dry-fix verge in strips where the clips were never tightened after handover. On the Victorian terraces off Out Risbygate a slipped slate is rarely just one, and a shared valley can put water into two lofts at once. The town centre brings its own hazard. Parapet gutters block with leaves and storm debris, back up over the lead and come through a ceiling, often on a Listed building, so we make safe with the historic fabric in mind and leave the permanent repair for daylight and the right materials.
Call the number and a roofer answers, not a call centre and not an answering service. We triage on the phone first, because some of what gets reported as an emergency at 11pm is safely a morning job and we will tell you so rather than charge you for a night visit you did not need. If it is genuinely urgent we give you a realistic arrival time, not an optimistic one.
Emergency work is where corners get cut hardest, because nobody inspects it afterwards. We photograph the temporary works as well as the damage, so you can see exactly what was done at 2am, and the temporary fix is specified to survive the rest of the storm rather than just the next hour.
What moves the price. Emergency attendance is charged as a call-out plus the making-safe works, quoted before we start wherever the situation allows. The permanent repair is quoted separately in daylight, and there is no obligation to use us for it.
| Postcodes | IP28 to IP33 |
|---|---|
| County | Suffolk |
| Planning | West Suffolk Council |
| Emergency | 24 hours, 7 days |
Our own photographs
Emergency work happens at night and in bad weather, so it almost never gets photographed. The jobs below are our completed daytime work.
Verified reviews
Reproduced word for word from the Checkatrade profile. Job type, area and date on every one, so you can check them.
“Tommy and his team were excellent workers, they replaced my flat roof on my extension, removed spray foam from my loft, and replaced my roof with a new one, also releaded a chimney and removed a chimney. Very friendly team, cleaned up after themselves every day.”
“Within 3 days I had a new dry ridge system installed and a new tiled porch roof. I am very pleased with the work. The team were very professional, very friendly and explained how they planned to complete the work.”
“Responded quickly to my request, arrived to fix the problem early morning the day after my request. Dealt with it quickly and efficiently.”
Work booked through Checkatrade is backed by their £1,000 guarantee, T&Cs apply. See all 16 reviews.
How it works
Whether it is one slipped tile or a full re-roof.
Also in Bury St Edmunds
Straight answers
Most likely a blocked or overloaded gutter behind the parapet. They have little fall and a single outlet, so one clump of leaves turns the gutter into a tank and the water climbs over the lead. Clearing the outlet often stops it the same night. We then find out why it blocked and whether the lining has failed as well.
Keep people and cars away from that side of the house and do not go up yourself. A part-blown ridge is loose weight above a drive, and the rest of the run is usually held only by cracked mortar. Ring us and we will talk it through: whether it needs making safe tonight, or whether first light is genuinely soon enough.
Yes, seven days a week, and a roofer answers rather than a call handler. What we will not do is promise a two-hour arrival at 3am in the middle of a named storm when that is not deliverable.
Water actively entering the property, anything structurally unsafe or at risk of falling, and storm damage that will get significantly worse before morning. Everything else is safely a next-day job, and we will say so.
Free, no obligation
Tell us what is going on. Tom calls you back within 1 working hour, Mon to Sat with honest advice and a fixed written quote. If it is a five-minute fix he will tell you that too.
Prefer to talk? 01473 200566 · 24-hour emergency line, seven days a week.
Two taps and a phone number. That is the whole form.
Tom calls you back himself. Not a call centre, not a sales rep. Usually within 1 working hour, Mon to Sat.
